{"id":3561,"date":"2025-09-25T03:52:30","date_gmt":"2025-09-25T03:52:30","guid":{"rendered":"https:\/\/agileadvisorafrica.com\/lms\/?page_id=3561"},"modified":"2025-09-30T15:12:43","modified_gmt":"2025-09-30T15:12:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/agileadvisorafrica.com\/lms\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3561\" class=\"elementor elementor-3561\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6347040 e-flex e-con-boxed e-con e-parent\" data-id=\"6347040\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-453542a elementor-widget elementor-widget-image\" data-id=\"453542a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"196\" height=\"149\" src=\"https:\/\/agileadvisorafrica.com\/lms\/wp-content\/uploads\/2025\/09\/phoenix-lms-logo-dashboard.png\" class=\"attachment-large size-large wp-image-2674\" alt=\"Logo for Phoenix LMS - Renew and Regenerate | By The Agile Advisor Africa\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f00b8dc e-flex e-con-boxed e-con e-parent\" data-id=\"f00b8dc\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ed2e09 elementor-widget elementor-widget-heading\" data-id=\"6ed2e09\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5141946 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5141946\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Welcome to Phoenix LMS \u2014&nbsp;<span style=\"font-size: 1rem;\">your self-paced learning hub. Whether you&#8217;re new or exploring,&nbsp;This FAQ will help you get started.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e20dab e-flex e-con-boxed e-con e-parent\" data-id=\"9e20dab\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-33dfcf3 elementor-widget elementor-widget-ucaddon_content_accordion\" data-id=\"33dfcf3\" data-element_type=\"widget\" data-widget_type=\"ucaddon_content_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n<!-- start Content Accordion -->\n\t\t<link id='font-awesome-css' href='https:\/\/agileadvisorafrica.com\/lms\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-all.min.css' type='text\/css' rel='stylesheet' >\n\t\t<link id='font-awesome-4-shim-css' href='https:\/\/agileadvisorafrica.com\/lms\/wp-content\/plugins\/unlimited-elements-for-elementor-premium\/assets_libraries\/font-awesome6\/fontawesome-v4-shims.min.css' type='text\/css' rel='stylesheet' >\n\n<style>\/* widget: Content Accordion *\/\n\n\n\n#uc_content_accordion_elementor_33dfcf3 *{\n  box-sizing: border-box;\n}\n\n#uc_content_accordion_elementor_33dfcf3 .ue_heading_title{\n  margin:0;\n  flex-grow:1;\n  display:flex;\n  flex-direction:row;\n}\n\n#uc_content_accordion_elementor_33dfcf3 .uc_container .uc-heading{\n\tdisplay:flex;\n    align-items:center;\n\toverflow:hidden;\n\tcursor:pointer;  \n}\n\n#uc_content_accordion_elementor_33dfcf3 .uc_container .uc_content{\n    display:none;\n}\n\n#uc_content_accordion_elementor_33dfcf3 .uc_container .uc-heading span.ue_accordion_icon{\n\tdisplay:flex;\n    align-items:center;\n   \tjustify-content:center;\n    flex-grow:0;\n    flex-shrink:0;\n}\n\n#uc_content_accordion_elementor_33dfcf3 .uc_ac_box.uc-item-active span.uc_dactive{\n\tdisplay:none;\n}\n\n#uc_content_accordion_elementor_33dfcf3 .uc_ac_box:not(.uc-item-active) span.uc_active{\n\tdisplay:none;\n}\n\n#uc_content_accordion_elementor_33dfcf3 span.ue_accordion_icon svg{\n  height:1em;\n  width:1em;\n}\n\n#uc_content_accordion_elementor_33dfcf3 .uc_container .uc_btn {\n    text-align: center;\n    display: inline-block;\n    text-decoration: none;\n    transition: ease-in-out all 0.25s;\n}\n\n#uc_content_accordion_elementor_33dfcf3 .ue-item-image img{\n  width:100%;\n  display:block;\n  object-fit:cover;\n}\n\n<\/style>\n\n<div class=\"uc_material_accordion  \"  id=\"uc_content_accordion_elementor_33dfcf3\"  data-name=\"\" data-scroll=\"off\" data-offset=\"0\" data-closeothers=\"true\" data-set-hash=\"false\" data-transition-duration=\"400\" >\n  <div class=\"uc_container uc-items-wrapper\">\n    \n\n\t\t\n\n\n<div id=\"#ue-tab1\" class=\"uc_ac_box elementor-repeater-item-92f284b uc-item-active\" style=\"background-color:;\">\n  <a href=\"javascript:void(0)\" class=\"uc-heading uc_trigger\" role=\"button\">\n    <span class=\"uc_dactive bbb ue_accordion_icon\"><i class='fas fa-plus'><\/i><\/span> \n    <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n    <div class=\"ue_heading_title\">What is Phoenix LMS?<\/div>\n  <\/a>\n  \n  <div class=\"uc_content\" style='display:block'>\n        \n      \n         \n                        \n              <div class=\"ue-item-title\">Phoenix LMS is a self-paced, subscription-based learning platform. We offer curated digital learning resources without instructors. You learn what you want, when you want \u2014 at your own speed.<\/div>\n      \n      \n              \n      <\/div> \n<\/div>\n\n\n\n\n\n<div id=\"#ue-tab2\" class=\"uc_ac_box elementor-repeater-item-ecaa906 \" style=\"background-color:;\">\n  <a href=\"javascript:void(0)\" class=\"uc-heading uc_trigger\" role=\"button\">\n    <span class=\"uc_dactive bbb ue_accordion_icon\"><i class='fas fa-plus'><\/i><\/span> \n    <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n    <div class=\"ue_heading_title\">Who is Phoenix LMS for?<\/div>\n  <\/a>\n  \n  <div class=\"uc_content\" >\n        \n      \n         \n                        \n              <div class=\"ue-item-title\">Executives, Leaders and Team-members. Those who want to learn something new, or access quality personal development resources to imporove their productivity.<\/div>\n      \n      \n              \n      <\/div> \n<\/div>\n\n\n\n\n\n<div id=\"#ue-tab3\" class=\"uc_ac_box elementor-repeater-item-8449b7f \" style=\"background-color:;\">\n  <a href=\"javascript:void(0)\" class=\"uc-heading uc_trigger\" role=\"button\">\n    <span class=\"uc_dactive bbb ue_accordion_icon\"><i class='fas fa-plus'><\/i><\/span> \n    <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n    <div class=\"ue_heading_title\">How does the subscription work?<\/div>\n  <\/a>\n  \n  <div class=\"uc_content\" >\n        \n      \n         \n                        \n              <div class=\"ue-item-title\">You subscribe monthly or annually. Once subscribed, you unlock unlimited access to all available learning resources on the platform.<\/div>\n      \n      \n              \n      <\/div> \n<\/div>\n\n\n\n\n\n<div id=\"#ue-tab4\" class=\"uc_ac_box elementor-repeater-item-380020a \" style=\"background-color:;\">\n  <a href=\"javascript:void(0)\" class=\"uc-heading uc_trigger\" role=\"button\">\n    <span class=\"uc_dactive bbb ue_accordion_icon\"><i class='fas fa-plus'><\/i><\/span> \n    <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n    <div class=\"ue_heading_title\">Is my personal data safe?<\/div>\n  <\/a>\n  \n  <div class=\"uc_content\" >\n        \n      \n         \n                        \n              <div class=\"ue-item-title\">Yes, we use industry-standard encryption and data protection practices to keep your information secure.<\/div>\n      \n      \n              \n      <\/div> \n<\/div>\n\n\n\n\n\n<div id=\"#ue-tab5\" class=\"uc_ac_box elementor-repeater-item-fe2f41d \" style=\"background-color:;\">\n  <a href=\"javascript:void(0)\" class=\"uc-heading uc_trigger\" role=\"button\">\n    <span class=\"uc_dactive bbb ue_accordion_icon\"><i class='fas fa-plus'><\/i><\/span> \n    <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n    <div class=\"ue_heading_title\">What does the \"Reset\" button do on the Search Members page?<\/div>\n  <\/a>\n  \n  <div class=\"uc_content\" >\n        \n      \n         \n                        \n              <div class=\"ue-item-title\">The \"Reset\" button clears the search bar and any search results, allowing you to start a fresh search.<\/div>\n      \n      \n              \n      <\/div> \n<\/div>\n\n\n\n\n\n<div id=\"#ue-tab6\" class=\"uc_ac_box elementor-repeater-item-4a892e5 \" style=\"background-color:;\">\n  <a href=\"javascript:void(0)\" class=\"uc-heading uc_trigger\" role=\"button\">\n    <span class=\"uc_dactive bbb ue_accordion_icon\"><i class='fas fa-plus'><\/i><\/span> \n    <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n    <div class=\"ue_heading_title\">I just signed up and paid for a subscription. What happens next?<\/div>\n  <\/a>\n  \n  <div class=\"uc_content\" >\n        \n      \n         \n                        \n              <div class=\"ue-item-title\">After completing your registration, you'll be redirected to a success page. This page confirms that your registration was successful and instructs you to check your email inbox or spam folder for the next steps.<\/div>\n      \n      \n              \n      <\/div> \n<\/div>\n\n\n\n\n\n<div id=\"#ue-tab7\" class=\"uc_ac_box elementor-repeater-item-3e934e4 \" style=\"background-color:;\">\n  <a href=\"javascript:void(0)\" class=\"uc-heading uc_trigger\" role=\"button\">\n    <span class=\"uc_dactive bbb ue_accordion_icon\"><i class='fas fa-plus'><\/i><\/span> \n    <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n    <div class=\"ue_heading_title\">How long does it take for my subscription to be activated after payment?<\/div>\n  <\/a>\n  \n  <div class=\"uc_content\" >\n        \n      \n         \n                        \n              <div class=\"ue-item-title\">Subscription activation typically takes 24 to 48 hours. Once your payment is verified, your account will be enabled. You will then receive a confirmation email with login details and access to your dashboard.<\/div>\n      \n      \n              \n      <\/div> \n<\/div>\n\n\n\n\n\n<div id=\"#ue-tab8\" class=\"uc_ac_box elementor-repeater-item-ba2fa98 \" style=\"background-color:;\">\n  <a href=\"javascript:void(0)\" class=\"uc-heading uc_trigger\" role=\"button\">\n    <span class=\"uc_dactive bbb ue_accordion_icon\"><i class='fas fa-plus'><\/i><\/span> \n    <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n    <div class=\"ue_heading_title\">I can't find any materials under a specific domain. When will resources be available?<\/div>\n  <\/a>\n  \n  <div class=\"uc_content\" >\n        \n      \n         \n                        \n              <div class=\"ue-item-title\">We are still in the process of uploading materials. We expect significant progress to make the resources available for all domains as soon as possible. Thanks for your patience!<\/div>\n      \n      \n              \n      <\/div> \n<\/div>\n\n\n\n\n\n<div id=\"#ue-tab9\" class=\"uc_ac_box elementor-repeater-item-b165938 \" style=\"background-color:;\">\n  <a href=\"javascript:void(0)\" class=\"uc-heading uc_trigger\" role=\"button\">\n    <span class=\"uc_dactive bbb ue_accordion_icon\"><i class='fas fa-plus'><\/i><\/span> \n    <span class=\"uc_active bbb ue_accordion_icon\"><i class='fas fa-minus'><\/i><\/span>\n    <div class=\"ue_heading_title\">What happens when my subscription ends?<\/div>\n  <\/a>\n  \n  <div class=\"uc_content\" >\n        \n      \n         \n                        \n              <div class=\"ue-item-title\">If your subscription expires, you will be automatically locked out of the platform. When you try to log in, you will be redirected to a page where you can renew your subscription.<\/div>\n      \n      \n              \n      <\/div> \n<\/div>\n\n  <\/div>\n<\/div>\n\n\n<!-- end Content Accordion -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7af274 e-con-full animated-slow e-flex elementor-invisible e-con e-child\" data-id=\"e7af274\" data-element_type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;bounceInUp&quot;,&quot;animation_delay&quot;:500}\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-033ae22 e-flex e-con-boxed e-con e-parent\" data-id=\"033ae22\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b534a27 elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"b534a27\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"3902\" class=\"elementor elementor-3902\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5da87312 e-flex e-con-boxed e-con e-parent\" data-id=\"5da87312\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e087eec elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e087eec\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-506926c1 elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"506926c1\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/agileadvisorafrica.com\/lms\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/agileadvisorafrica.com\/lms\/sign-up\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Sign Up<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/agileadvisorafrica.com\/lms\/faq\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">FAQ<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/agileadvisorafrica.com\/lms\/terms-and-conditions\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Terms and Conditions<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Welcome to Phoenix LMS \u2014&nbsp;your self-paced learning hub. Whether you&#8217;re new or exploring,&nbsp;This FAQ will help you get started. What is Phoenix LMS? Phoenix LMS is a self-paced, subscription-based learning platform. We offer curated digital learning resources without instructors. You learn what you want, when you want \u2014 at your own speed. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3561","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/agileadvisorafrica.com\/lms\/wp-json\/wp\/v2\/pages\/3561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/agileadvisorafrica.com\/lms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/agileadvisorafrica.com\/lms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/agileadvisorafrica.com\/lms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/agileadvisorafrica.com\/lms\/wp-json\/wp\/v2\/comments?post=3561"}],"version-history":[{"count":28,"href":"https:\/\/agileadvisorafrica.com\/lms\/wp-json\/wp\/v2\/pages\/3561\/revisions"}],"predecessor-version":[{"id":3976,"href":"https:\/\/agileadvisorafrica.com\/lms\/wp-json\/wp\/v2\/pages\/3561\/revisions\/3976"}],"wp:attachment":[{"href":"https:\/\/agileadvisorafrica.com\/lms\/wp-json\/wp\/v2\/media?parent=3561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}